The Port of San Diego.
Dept of Customer Design Experience.
Innovation and Intelligence.
The Port’s of San Diego contracted me to build the
first-ever internal design and Innovation Lab focused on the customer experience.
Embed people-centered design and critical thinking into civic services throughout the Port of San Diego
Lead with customer-first strategy and design research insights on new development projects
Recognized by the Board of Port Commissioners with the Innovation Award for staff engagement and innovation.
